Frequently Asked Questions
AnaV&Co FAQs
How do I book a cleaning service?
For one-time services like rug refreshes or organization help, you can book directly through our website by placing a deposit — we’ll contact you to schedule the best time. For recurring, standard, or deep cleans, please text us or email us to schedule directly.
Do you offer same-day or emergency cleaning?
We try to accommodate urgent requests based on availability. Feel free to reach out and we’ll do our best!
What areas do you serve?
We’re based in Weatherford, TX and currently serve Parker and Palo Pinto Counties. And some surrounding areas.
What payment methods do you accept?
We accept Cash App, Venmo, Zelle, and cash. Deposits are paid through the website to reserve your spot.
Are deposits refundable?
No, all deposits are non-refundable as they secure your booking and time slot.
Do you bring your own supplies?
Yes! We bring our own cleaning supplies and tools unless requested otherwise. We use a mixture of White Vinegar, Water, Dawn Soap & Essential oils for scent.
We do this so that we can avoid any sort of allergy reactions. And to ensure Pet Safety.
Do you offer recurring cleaning packages?
Yes, we offer customizable membership packages and recurring appointments. Contact us to create your plan.
Handmade Products & Orders FAQs
Where are your products made?
All of our homemade items like candles, sprays, and body oils are hand-crafted locally with care.
Do you offer local delivery?
Yes! If you're near Weatherford, TX, we offer $2 local delivery for our handmade products (not available for print-on-demand items). We’ll contact you to schedule a delivery time—please note we do not deliver after dark.
What is your return policy for products?
Due to the nature of our handmade goods, we do not accept returns. However, if there's an issue with your order, please contact us and we’ll do our best to make it right.
When will I receive my order?
Most handmade orders are processed within 3–5 business days. Local deliveries are typically quicker and we’ll coordinate directly with you.
Can I request custom products?
We love custom requests! Reach out to us and let us know what you’re envisioning.